Frequently Asked Questions

Questions? We can help! Check out some of these commonly asked questions and their answers. Don't see the answer you're looking for? Contact our team today!

+ I would like to become a New Dealer for Qwest Pontoons.

Qwest Pontoons is always looking to expand dealer locations to best serve our customers. If you are interested in showcasing the Qwest lineup in your dealership, please email Russ Hafner at russ.hafner@apexmarineinc.com.

+ How would I apply to work at Apex Marine Inc.?

As an independently owned company with a reputation for top-notch quality and design in the marine industry, there is no better place to build your career than Apex Marine. At Apex Marine, we know that it's our people who make the difference. We are dedicated to employing local people. In addition, we're proud to offer our employees comprehensive benefits packages. We provide career opportunities that reward results-oriented people like you who seek a career driving value and innovation.

Take Charge of Your Career: Apply Now

+ Where do I get Information or Pricing on a new or Pre-Owned Qwest Pontoon?

Contact your nearest Authorized Qwest Dealer for information and pricing questions on new and pre-owned Qwest Pontoons. Any pricing shown on the website is usually Manufacturer Suggested Retail Pricing (MSRP) and may not be the actual price you will pay. Contact your local Qwest Pontoons authorized dealer for current inventory and pricing on all new and pre-owned Qwest models. Find your nearest Authorized Qwest Dealer here.

+ Where can I get a Qwest Pontoons Brochure?

To get a physical copy of the 2022 Qwest brochure, stop in at your local Authorized Qwest Dealer and spend some time to see the boats on display while you are there. 

We also have our current and past brochures available for you to view and download in our Resources section. 

If you would like a printed brochure then fill out our Request a Brochure Form

+ Can I Direct Purchase a pontoon from the Qwest Pontoons factory?

No, all Qwest pontoons are sold and delivered through our Authorized Qwest Dealer network who are set up to handle state and local sales taxes, state watercraft/title registrations, financing, rigging the boat in compliance with state and local regulations, and final delivery to the customer. Dealers also are your local resource for parts, service, and annual maintenance. All rental fleet customers should also purchase through an Authorized Qwest Dealer

+ What Motor Brands do you sell on a Qwest Pontoon?

The motor powering your new Qwest will depend on the brand(s) that your local Qwest dealer is authorized to sell and service. Most dealers offer (2) or more motor lines so you have a choice and can take advantage of seasonal warranty or discount incentives. 

Qwest supports all major motor brands including Honda, Mercury, Suzuki, Yamaha, Tohatsu, as well as electric outboards like Torqeedo Cruise and Minn Kota E-Drive. Contact your local Authorized Qwest Dealer or visit their website to see what motor lines they support.

+ What pontoon models are available with an Electric Motor?

All Qwest boat models can be equipped with an electric motor as an alternative to a gas motor. The electric motor will mount at the same position on the transom that a gas outboard would mount. Steering and throttle would still be controlled from the captain's seat/helm. Electric motors are a great option for all boats from 14' to 18' long (814, 816, 818). An electric motor will still work with boats 20' or longer at slower speeds and limited maneuverability.

+ What Qwest models can get the Gen II Triple Tube Package?

The Gen II Triple Tube Package is available on all pontoons 18' or longer as long as the boat is ordered in the “LT” or “LTZ” trim levels.  The package is not available on boats with the “L” trim level.

+ How do I Clean the Fabric on my pontoon (Bimini Top, Playpen Cover, Seat Covers)?

Qwest uses SurLast® all-weather fabric for all canvas on our pontoons including bimini tops and boots, playpen covers, and individual seat covers. SurLast is designed to be easy to maintain.

For normal care and cleaning add two ounces of mild soap to one gallon of lukewarm water. Clean the fabric with a soft bristle brush. Rinse thoroughly with cold water and air dry. Applying 303 Fabric Guard after cleaning once a year will increase the water resistance and extend the life of the cover. For stubborn stains or mold add one cup of bleach to one gallon of water and follow the same cleaning instructions. Prolonged exposure to harsh chemicals can damage the fabric so rinse immediately. Cleaning with harsh chemicals such as bleach will require re-treatment with 303 Fabric Guard to restore the water repellency. 

+ How do I order parts and accessories for my Qwest Pontoon?

All parts and accessories should be ordered directly from an Authorized Qwest Dealer. If the part is not in stock with the dealer, they will order the part from our factory for you. Lead times for parts orders are typically longer during the peak spring and summer seasons. Include your boat Serial Number (APX.....) when ordering parts so that we can provide or build the correct part for your boat. Visit or call an Authorized Qwest Dealer or use the Contact Form on the left to send a part/accessory request.

+ Where do I go for service or repair of my Qwest Pontoon?

Service, repair, and warranty work required for your Qwest pontoon should be performed by the Authorized Qwest dealer where you purchased the boat. If you are the second or third owner of the pontoon, find a nearby Authorized Qwest Dealer in order to coordinate service.

+ I need to submit a Warranty claim.

All warranty claims must be submitted by an Authorized Qwest Dealer. Warranty work requires pre-approval from the Qwest factory. To start a warranty claim please contact the dealer from which you originally purchased the pontoon through. If you are the second or third owner of the pontoon, find a nearby Authorized Qwest Dealer to send a service/repair request. 

+ Do you offer Plant Tours at the Qwest manufacturing plant in Saint Louis, Michigan?

At the current time due to COVID health and safety regulations, the plant is closed to all visitors and we are not conducting tours. We will open back up for tours as it is safe to do so.

+ I have a question or Comment for Qwest Pontoons or Apex Marine.

Please contact your nearest dealer to submit a question or comment to a representative at Qwest Pontoons or Apex Marine.

+ Where can I locate my Hull ID?

The Hull ID is located on the starboard side of the boat, towards the rear, below the rub rail on a little metal plate. Hull ID information will also be on your boats title, registration and proof of insurance. The numbers begin with the letters APX.